Job Summary
As a Supported Living Locality Manager, you will be responsible for overseeing and managing the operations of supported living services and or respite within a specific locality. Your role is to ensure the effective delivery of person-centered support to individuals with disabilities or special needs, promoting their independence and well-being. You will lead a team of staff members, coordinate service provision, and maintain positive relationships with clients, their families, and external stakeholders.
Please note that this job specification is a general outline and may vary depending on the organisation and specific requirements of the supported living services.
Key Responsibilities
- Leadership and Management
- Provide strong leadership and management to a team of support staff, ensuring a positive and inclusive work environment.
- Set performance goals and provide guidance and support to staff members, promoting their professional development.
- Oversee recruitment, training, and performance management of staff.
Service Delivery
- Ensure the effective delivery of person-centred support services to individuals with disabilities or special needs.
- Develop and implement care plans in collaboration with clients, their families, and support staff.
- Monitor service delivery, quality of care, and client outcomes, making necessary adjustments as required.
- Ensure compliance with relevant regulations, policies, and standards.
Client Support and Advocacy
- Build positive relationships with clients, their families, and advocates, promoting their involvement in decision-making processes.
- Advocate for clients’ rights, ensuring their needs and preferences are respected and met.
- Address any concerns or complaints raised by clients or their families, taking appropriate steps to resolve them.
Stakeholder Engagement
- Collaborate with external stakeholders, such as local authorities, healthcare professionals, and community organisations, to enhance service provision and address clients’ needs.
- Participate in meetings, forums, and networks relevant to supported living services.
- Foster positive relationships with external partners and maintain a good reputation in the community.
Financial and Resource Management
- Manage the budget allocated to the supported living services, ensuring effective utilisation of resources.
- Monitor expenditure, identify cost-saving opportunities, and maintain financial records.
- Identify and secure additional funding sources to enhance service provision, if applicable.
Quality Assurance and Compliance
- Implement quality assurance processes and monitor compliance with relevant regulations and standards.
- Conduct audits, inspections, and assessments to ensure service quality and adherence to policies and procedures.
- Address any identified gaps or areas for improvement, taking corrective actions as necessary
Qualifications and Skills
- Level 5 Diploma or equivalent in a relevant field such as social work, psychology, or healthcare administration.
- Proven experience in managing supported living services or a similar role within the social care sector.
- Strong leadership and management skills, with the ability to motivate and inspire a team.
- Excellent communication and interpersonal skills, with the ability to engage with clients, families, and external stakeholders.
- Knowledge of disability rights and person-centred approaches to support.
- Understanding of relevant regulations and standards in the social care sector.
- Financial management skills, including budget planning and monitoring.
- Ability to work collaboratively and build relationships with diverse stakeholders.
- Strong problem-solving and decision-making skills.
- Compassion, empathy, and a commitment to promoting independence and well-being for individuals with disabilities or special needs.